Lloyd Cockermouth Star Rating
Sales
6 comments from 16 reviews
Service
11 comments from 29 reviews
What does our rating mean?
Our Dealership star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the last 90 days of new car sales and Aftersales service transactions, where the customer has subsequently elected to complete a customer satisfaction survey online.
You will also see below customer comments, which are unedited and are as submitted as part of the online survey process.
Click here for more information.
Customer Comments
Sales
Click here for sales overview page.
Service
"I am entirely satisfied with the friendly and efficient service provided."
"It was valeted before i got it back. The service was good."
"Dealership service very good costs as always high"
"excellent customer service"
"They are very helpful."
"Excellent experience"
"Extremely happy with Neil Wilson at Lloyds who was great and restored mt faith in BMW"
"The staff were courteous, quick to respond to my queries, and kept me informed of the status of ordered parts. Above all they actually listened to my fault description, then promptly diagnosed and resolved the faults."
"Lloyd Cockermouth is a very good dealership, pleased and satisfied with their helpfulness and expertise"
"they are friendly .good service ."
"see previous comments. The car has been back to the dealer a number of times and it's still not fixed"
1 Series 3-Door (2012)
1 Series ED 3-Door (2012)
1 Series M135i (2012)
1 Series 5-Door (2011)
1 Series Convertible
1 Series Coupé
116d ED 5-door (2012)
3 Series Saloon (2012)
3 Series Touring
3 Series Convertible
The BMW 320d ED
3 Series Coupé
ActiveHybrid 3
5 Series Saloon
5 Series Touring
5 Series Gran Turismo
5 Series Saloon ED
ActiveHybrid 5
6 Series Coupé (2011)
6 Series Convertible
6 Series Gran Coupé (2012)
7 Series Saloon
X1 (2012)
X1 sDrive20d ED (2012)
X3
X5
X5 M50d (2012)
X6 (2012)
X6 M50d (2012)
Z4
1 Series M Coupé
M3 Coupé
M3 Convertible
M5 (2011)
M6 Coupé
M6 Convertible
X5 M (2012)
X6 M (2012)
"Andrew Thomas at Lloyds of Cockermouth was very helpful in every possible way"
"It was very good. This is the 3rd vehicle i have bought from the dealership. They are all fantastic."
"Really impressed by their thoroughness and professionalism"
"The car had to have a small scratch repaired and delivery was delayed by 24 hours"
"I was kept fully informed of the car during purchase and delivery by the salesman"
"Rachel at cockermouth was very good."