The fault with my car was cleared quickly and efficiently
The work carried out was done well and any faults identified
Brilliant customer service
Because I am satisfied and would recommend this garage
Did what they said they would
First class service and work carried out as required.
The staff are pleasant and friendly, there are good Covid precautions in place and the environment is very clean.
Problem identified and sorted quickly and kept informed all through the process
total confidence in staff
Well treated. Work requested was completed. Loan car supplied.
Efficient service by all the staff
Work done on time cheduled
Every thing was done to my requirements
Quick efficient friendly service
Having brought the car in it was found it needed a new part which needed to be ordered. The car was picked up, fixed and returned as promised in the time scale and came back cleaned inside and out. Very happy.
From the moment you arrive they want to make you feel welcome, work is completed to great standard and you are kept aware of progress
Highly reliable and professional
Fast, efficient, great staff, vehicle washed and hoovered,
All service requirements dealt with efficiently and promptly by helpful and courteous staff.
the work I requested was completed satisfactorily
I was happy with the service that I received
Excellent service provided
Excellent - our car was in the workshop within 10 minutes of arriving. Alex on service reception could not do enough to help us, very professional - thank you :-)
Very pleasant Showroom and service staff who always treat me very well and make me feel welcome and valued.
Very helpful - they collected and returned the car just for an MOT - really helped as we are still shielding due to underlying illnesses
Everything required was completed on time. The car was in peak condition when collected.
If I have any problems they always are solved without ant problems which is very reassuring.
Well looked after while waiting
Staff are helpful and efficient
Great customer service, any car problems were quickly solved with constant communication.
Staff polite and no issues
Nothing is hidden from the customer. I love the videos sent by the technician so that you can see for yourself any problems arising. Although my car was only in for its MOT, I knew in my mind that Lloyd's had my best interests at heart.
They did the job expeditiously and courteously to fit in with my needs
Friendly , informative and good coffee !! Even the receptionist know my name now
Excellent service tailored to my specific car
Everything well explained. Took the time to go through what he could about the car and the tech inside the car. All the staff were friendly and welcoming.
Again I have used Lloyds for a similar period of time and they again have always gone beyond what you expect. Polite, and Knowledgeable
Completely satisfied with the first class service I received from start to finish
Lloyd cockermouth fantastic
Everything was planned and delivered on time
Lloyd
Cockermouth
