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ABOUT Lloyd BMW COCKERMOUTH

At Lloyd Cockermouth BMW we are committed to providing a professional, expert and friendly service.

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Meet the team

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David Byrne

Head of Business

Chris Burke

General Sales Manager

Martin Pearse

Retail Sales Manager

Cristina Enache

Customer Relations Manager

Alex Cronin

Sales Executive

Richard Parker

Sales Executive

David Hemingbrough

Sales Executive

Jackson Holliday

Sales Executive

Shane Fox

Service Manager

Ellie Parker

Service Advisor

Alex Lennon

Service Advisor

Amelia Gregory

Service Advisor

Danielle Turner

Service Advisor

Amanda Nelson

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very satisfied

Service

Lloyd Cockermouth is amazing, they have looked after me very well, no issues at all.

Service

I have used Lloyd Cockermouth several times over the years and they have always met my expectations.

Service

Just went in for an add blue top up. got that ....did not expect a full valet free of charge...even blacked the tyres, delighted.

Service

car passed MoT

Service

Was completed within the timescale quoted.

Service

Good customer service.

Service

Job completed on time.

Service

Great service as usual. Repair was grand & the cleaning team sent the car back looking like a new one.

Service

I am always completely satisfied with the service I get

Service

Always perfect every single time. Faultless and couldn't do any more for me and my wife. Nothing is too much hassle. Absolutely fantastic

Service

Good service from Lloyds, friendly staff, job done and free after service check over.

Service

Have dealt with the dealer for over 25 years!!

Service

Very pleased

Service

Efficient service, good feedback throughout

Service

No problems whatsoever.

Service

Professional and speedy service. Love the fact they give you a video health check of the car.

Service

Car ready on time and perfectly presented.

Service

Alex Lennon is a terrific service advisor. Always understands and delivers

Service

Great service, job done ?? ??.

Service

Able to speak with someone linked to the workshop

Service

I am currently unable to drive due to recovering from surgery but the service centre were more than happy to come and collect the car from my home and then deliver back to me when the service and MOT were completed.

Service

Fast turn around,nothing was to much fuss

Service

quality service

Service

happy with everything couldn't fault the service

Service

THE JOB WAS DONE IN LESS TIME THAN EXPECTED

Service

Very satisfied

Service

Always a pleasure to deal with knowledgeable friendly staff.

Service

Convenient appointment slot. Friendly staff. Service completed on time. Wifi.

Service

Efficient phone service, prompt attention and video health check.

Service

Polite, on time and delivered against expectations

Service

Staff always pleasant and helpful and I am confident they are doing a good job.

Service

Did what they said they would do

Service

No problems at all , very attentive and outstanding customer service

Service

Friendly staff. Reasonably priced for an older model car.

Service

Always helpful and efficient.

Service

As before whatever job was needed satisfied customer.

Service

Staff are friendly, helpful and knowledgeable and keep you informed. Was offered a courtesy car (which I hadn't previously bpoked) when it became apparent the work my car needed would take longer than expected.

Service

Good convient BMW service centre

Service

The overall purchase of my BMW was excellent from Martin and the car is performing even better that expected. The quality and finish of my BMW is outstanding. Its like a new car.

Service

Clean car

Service

Excellent friendly service. They went above and beyond expectations in order to try and pinpoint the problem

Service

Cannot fault service

Sales

One of the best cars around

Sales

It's a pleasure buying a new car when the customer service is top notch. Everything explained from the start.

Sales

Excellent personal service tailored to my requirements

Sales

Excellent service start to finish

Sales

Alex very organised car delivered on time kept well informed about it where it was in production

Sales

great attention to detail, fabulous staff. This is the only dealership that goes that extra mile to ensure you are fully satisfied - Thank David Byrne for you great staff

Sales

Alex was very knowledgable and very helpful. All processes went very smooth.

Sales

It had a professional and efficient but also friendly atmosphere.

Sales

Nice staff, nice place, friendly, clean, easy access, parking, the cars