This is second vehicle I have had with lloyds were something needed fixed under warranty. Both times all sorted with no problems at all

All staff that I dealt with were very profeessional expecially Shane the Service Manager.

Took a while to get the job done but fully satisfied with result

friendly staff

The work was carried to a high standard.

Unfortunately at present they are unable to lend me a courtesy car. I do understand but normally this 10:10

Professional

Seems organised and helpful.

well organised

Polite staff, pleasant environment

First class in all aspects

Friendly service, carried out in good time with a text to tell me when the car was ready.

Receiving my car back with no coolant is not what I expect from a BMW dealership. I've also requested a price for a running in service for my M4 but not heard anything back.

You responded to my Wishes in difficult times with lockdown

Always great service and value at Lloyd BMW. Helpful staff.

10/10 great service team!

In lakes on holiday, I have twice visited the garage in Cockermouth, each time they fixed the problem.

When problems arise as they always will they deal with them fairly.

All went well - no delays

Top notch

Kept me informed. Gave me time to ask questioned. Gave me confidence that post sales I will still be treated well

All done according to our wishes. Alex put the customer experience as his priority which we appreciated.

Smooth problem free service

Great communication, kept informed at every step in the process.

Car was cleared for delivery in 2 days

Excellent, enjoyable experience buying the car