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ABOUT Lloyd BMW COCKERMOUTH

At Lloyd Cockermouth BMW we are committed to providing a professional, expert and friendly service.

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David Byrne

Head of Business

Chris Burke

General Sales Manager

Alex Cronin

Sales Executive

Richard Parker

Sales Executive

Jackson Holliday

Sales Executive

Ellie Parker

Service Advisor

Cristina Enache

Customer Relations Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Lloyds to me is all about David Byrne - since we adopted him after the 12000mile service - he has turned out to be the best child our Josephine never gave birth to. There is not a better man to give money to. We love him

Service

Couldnt fault anything friendly atmosphere staff cant do enough for you

Service

Work carried out on time as promised

Service

They completed the work cleaned the car when I picked it up

Service

Fixed fault/problem in a timely and efficient manner.

Service

No issues

Service

Service completed without any problems

Service

Really helpful with courtesy car

Service

Friendly prompt service

Service

I was dealt with quickly and efficiently and was kept informed of any problems

Service

Friendly & helpful staff, great customer experience

Service

Very good service, as usual from this agent.

Service

The Dealership was happy to accomodate my request for repair work

Service

Professional, quick and informative

Service

All arrangements for the service and first Mot worked perfectly and (so far) work seems to have been done to a high standard.

Service

Kept informed of all necessary information.

Service

Great service by the team at Lloyds, keeping me informed and in coffee

Service

Usual good service and kept up to date during visit

Service

the work was done quickly and I was able to wait rather than having to leave the car

Service

Shane Fox was extremely helpful, professional, and addressed the problem with the leaking valves on my alloys.

Service

Good friendly service

Service

The friendliness of the staff

Service

Customer Service was friendly and helpful and offered coffee during my wait. All other staff offer friendly smiles, nods or greetings.

Service

Servicing completed on time. Pleasant staff at the dealership

Service

Excellent customer service

Sales

Total professional in what he does and very friendly and helpful

Sales

Always a nice place to visit

Sales

Excellent personal service

Sales

Good communication