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ABOUT Lloyd BMW COCKERMOUTH

At Lloyd Cockermouth BMW we are committed to providing a professional, expert and friendly service.

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Meet the team

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David Byrne

Head of Business

Chris Burke

General Sales Manager

Alex Cronin

Sales Executive

Richard Parker

Sales Executive

Jackson Holliday

Sales Executive

Ellie Parker

Service Advisor

Cristina Enache

Customer Relations Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

This is second vehicle I have had with lloyds were something needed fixed under warranty. Both times all sorted with no problems at all

Service

All staff that I dealt with were very profeessional expecially Shane the Service Manager.

Service

Took a while to get the job done but fully satisfied with result

Service

friendly staff

Service

The work was carried to a high standard.

Service

Unfortunately at present they are unable to lend me a courtesy car. I do understand but normally this 10:10

Service

Professional

Service

Seems organised and helpful.

Service

well organised

Service

Polite staff, pleasant environment

Service

First class in all aspects

Service

Friendly service, carried out in good time with a text to tell me when the car was ready.

Service

Receiving my car back with no coolant is not what I expect from a BMW dealership. I've also requested a price for a running in service for my M4 but not heard anything back.

Service

You responded to my Wishes in difficult times with lockdown

Service

Always great service and value at Lloyd BMW. Helpful staff.

Service

10/10 great service team!

Service

In lakes on holiday, I have twice visited the garage in Cockermouth, each time they fixed the problem.

Service

When problems arise as they always will they deal with them fairly.

Service

All went well - no delays

Service

Top notch

Service

Kept me informed. Gave me time to ask questioned. Gave me confidence that post sales I will still be treated well

Sales

All done according to our wishes. Alex put the customer experience as his priority which we appreciated.

Sales

Smooth problem free service

Sales

Great communication, kept informed at every step in the process.

Sales

Car was cleared for delivery in 2 days

Sales

Excellent, enjoyable experience buying the car