OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
152 ratings and 78 comments received in the last 90 days.
26 November 2025
Made to feel at ease and willing to negotiate.
09 November 2025
Lloyd are an exceptional dealership.
09 November 2025
Great from start to finish, kept updated throughout the process. Video walkaround was a nice touch
06 November 2025
Little issue with car with the vehicle going on sales stop but nobody's fault, got a replacement rather quick overall Verry happy
31 October 2025
Dealership was superb.
30 October 2025
Went smoothly and professionally
30 October 2025
Luke Shaw who sold me the M240i was very professional in all aspects of the sale and delivery of my car
30 October 2025
Very satisfied, loving the car and the purchase process was very smooth, any correspondence was responded to quickly and kept up to date.
21 October 2025
I always have a good experience at Lloyd Cockermouth BMW and this time was as good as ever.
07 December 2025
Happy with the service and the attention that we received from the Lloyds team
06 December 2025
Booked in quickly, winter service completed in good timely manner, good feedback received. No hard sell.
06 December 2025
See above
06 December 2025
As above, although the job was done well in the end
04 December 2025
Lloyd well and truly look after their customers. Provide advise when needed and value your custom
03 December 2025
Once again friendly people on the front desks and on my return too pick my car was given a cup of coffee and biscuit while my car was being washed and dried ??
02 December 2025
Despite various attempts to fault find, reset or test, over the last 6 months I am still experiencing issues with my car.
02 December 2025
Helpful, friendly and good explanation
02 December 2025
Prompt efficient
01 December 2025
Polite. Clear. Friendly.
FIND Lloyd Cockermouth BMW
Address
- Laithwaite, Low Road, Cockermouth, CA13 0HH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 01900358304
Cockermouth, Whitehaven, Workington, Maryport and Cleator Moor
Address
- Laithwaite, Low Road, Cockermouth, CA13 0HH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 01900358304
Cockermouth, Whitehaven, Workington, Maryport and Cleator Moor
Address
- Laithwaite, Low Road, Cockermouth, CA13 0HH
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 13:30
- Sun:Closed
Phone
- 01900358304
Cockermouth, Whitehaven, Workington, Maryport and Cleator Moor
Address
- Chandler Way, Parkhouse, Carlisle, CA3 0JY
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:08:30 - 12:00
- Sun:Closed
Phone
- 01900392125
Cockermouth, Whitehaven, Workington, Maryport and Cleator Moor
Address
- Laithwaite, Low Road, Cockermouth, CA13 0HH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 01900358304
Cockermouth, Whitehaven, Workington, Maryport and Cleator Moor
03 December 2025
The experience was great during the purchase and delivery of our new car