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ABOUT Lloyd BMW COCKERMOUTH

At Lloyd Cockermouth BMW we are committed to providing a professional, expert and friendly service.

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Meet the team

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David Byrne

Head of Business

Chris Burke

General Sales Manager

Alex Cronin

Sales Executive

Richard Parker

Sales Executive

Jackson Holliday

Sales Executive

Ellie Parker

Service Advisor

Cristina Enache

Customer Relations Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Unfortunately at present they are unable to lend me a courtesy car. I do understand but normally this 10:10

Service

Professional

Service

Seems organised and helpful.

Service

Polite staff, pleasant environment

Service

well organised

Service

First class in all aspects

Service

Friendly service, carried out in good time with a text to tell me when the car was ready.

Service

Receiving my car back with no coolant is not what I expect from a BMW dealership. I've also requested a price for a running in service for my M4 but not heard anything back.

Service

You responded to my Wishes in difficult times with lockdown

Service

Always great service and value at Lloyd BMW. Helpful staff.

Service

10/10 great service team!

Service

In lakes on holiday, I have twice visited the garage in Cockermouth, each time they fixed the problem.

Service

When problems arise as they always will they deal with them fairly.

Service

All went well - no delays

Service

Top notch

Service

Very efficient and hassle free and was able to catch up with salesman - Martin whilst I was waiting. Very quick service whilst I waited.

Service

Whenever I have taken the car in for servicing it has been carried out promptly and within the time specified.

Service

Quick turnaround and advise given on repair options.

Service

Because every facet of the work from booking the car in to picking up the car on completion was faultless.

Service

A defect pointed out was sorted without argument.

Service

The service given is excellent

Service

Completely able to help out even during lock down (key worker) I would especially like to thank Neil (parts manager) who helped enormously and arranged repairs for my vehicle

Service

Car was cleared for delivery in 2 days

Sales

Excellent, enjoyable experience buying the car

Sales

Welcoming & helpful

Sales

If you know the person you are dealing with is efficient, honest, can give you all the information and help you need, it makes a big difference in your decision-making.

Sales

Car delivered quickly and to the standard I would expect