SALES

5.0

SERVICE

4.5

166 ratings and 87 comments received in the last 90 days.

06 June 2025

Helpful and informative

04 June 2025

Our sales person (Lucy) was super informative and the communication was fantastic. Kept us updated in a timely manner and made everything really clear. Handover experience was one of the best we have had.

03 June 2025

As above, plus knowledgeable staff

03 June 2025

It has been a really enjoyable experience

01 June 2025

Great service

31 May 2025

Excellent

22 May 2025

Lucy Adams our sales person was patient, polite, exceptionally knowledgeably on the veichle we were looking at.

07 May 2025

I've alluded to this answer above. All personel at Lloyds of Cockermouth are highly-skilled at their respective jobs; treat their custmers with courtesy and offer a first- class experience.

07 May 2025

Very easy to deal with, staff met all my needs and kept informed as the process went through.

03 May 2025

Purchase and handover was made easy from initial phonecall to collecting the car by pleasant and knowledgeable sales staff member.

07 June 2025

Natasha that deals with everything is really professional and a great advert for Lloyd BMW, nothing is a problem and all the work is easy to understand

06 June 2025

I was disappointed with the way in which you dealt with my inquiries

04 June 2025

Customer service is brilliant, they are always happy to help and always deliver, dealership customer service is why I buy BMW.

03 June 2025

Lisa was outstanding, friendly, professional, and incredibly helpful throughout my car service. She kept me informed every step of the way and made the entire process smooth and stress-free. Truly a credit to the Lloyd Cockermouth team!

02 June 2025

As above

22 May 2025

The team continuously go above and beyond to help me. I will keep coming back.

21 May 2025

Staff friendly and efficient

20 May 2025

As above

19 May 2025

Very helpful and pleasant staff

18 May 2025

Staff knowledgeable and explained everything in detail. Car was cleaned following the work carried out.

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