OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
114 ratings and 67 comments received in the last 90 days.
22 July 2025
Jackson the salesman is a great guy. I think it's the 3rd or possibly 4th car I've bought via him
16 July 2025
The best sales people
04 July 2025
It was a very smooth experience.
16 June 2025
Again brilliant from start to finish
15 June 2025
The service received from lucy was excellent.
06 June 2025
Helpful and informative
04 June 2025
Our sales person (Lucy) was super informative and the communication was fantastic. Kept us updated in a timely manner and made everything really clear. Handover experience was one of the best we have had.
03 June 2025
As above, plus knowledgeable staff
03 June 2025
It has been a really enjoyable experience
04 August 2025
Very fast and efficient service provided. I brought my vehicle in the night before its first service was due and it was ready first thing the next morning.
04 August 2025
They told me they would give the car a complimentary wash , the tyres still had mud on them --not a big problem but if they wash the car then wash it or don't bother
04 August 2025
No complaints
04 August 2025
Everything is always done as expected , to the highest standard , and a car was and vacuum is thrown in as well !
02 August 2025
As above.
30 July 2025
Very clear and understanding my requirments
30 July 2025
Very slick and friendly service from all parts of the team
27 July 2025
Totally satisfied with everything
27 July 2025
Simple straightforward
22 July 2025
Kept me informed and up to date on progress. Did everything and more to make sure we stayed on the road.
22 July 2025
Centre itself was very well presented. On arrival it felt professional and welcoming. Jackson who served me was excellent