OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
185 ratings and 84 comments received in the last 90 days.
14 July 2024
Fiona made sure I was very well looked after.
11 July 2024
Everything was explained &done very promptly Luke was excellent ?? at sorting &assuring me about the car ?? as my husband is the driver ????
10 July 2024
competent knowledgable staff able to answer all my queries compently.
10 July 2024
Great service from Luke Shaw at Lloyd BMW in Cockermouth
09 July 2024
Everyone in the branch was friendly and attentive
30 June 2024
Jackson worked hard to find the perfect deal for me on the car I wanted
29 June 2024
Staff at Cockermouth were great. Martin was very helpful and professional throughout the sale.
27 June 2024
Fast, efficient and extremely professional service from Alex during the whole process.
25 June 2024
Dealt with Martin Sharp. Great communication and very friendly, made me feel valued.
19 July 2024
Fast and efficient
18 July 2024
BMW Cockermouth bent over backwards to help me with my tow bar issue. I was completely satisfied with the service I recieved
18 July 2024
Amazing
18 July 2024
The work was a recall great service
17 July 2024
Good interaction / communication - always willing to help
16 July 2024
As above
15 July 2024
As usual everything we requested was provided.
15 July 2024
They are quick, informative and are able answer any questions you may have.
13 July 2024
Truly fantastic service from start to finish. The best bar none!
13 July 2024
Great service and support as usual. Thanks
17 July 2024
Some issues at handover with navigation system not working. Sales person conducting the handover was great and tried to resolve, but was unable to do so.